Admissions

Start Your Mental Health Journey With Confidence

At Nova Mental Health, we believe seeking help should feel simple—not overwhelming. Our admissions process is designed to be supportive, transparent, and stress-free, so you can focus on what matters most: your well-being.

Whether you’re reaching out for yourself or someone you care about, our admissions team is here to guide you every step of the way—from your first phone call to your first appointment.

Admissions

How Admission Works

A Compassionate, Straightforward Process

1

Initial Consultation

Your journey begins with a brief, confidential conversation with one of our admissions specialists. We’ll discuss your current challenges, treatment goals, and any symptoms you’re experiencing. This helps us determine which level of care—PCP, IOP, or OP—best fits your needs.

2

Insurance Verification

Navigating insurance can be confusing. We make it simple by verifying your benefits for you and explaining what your plan covers before you begin treatment. Our team walks you through everything—no surprises, no hidden fees. You can verify your insurance here. 

3

Clinical Assessment

Next, you’ll complete a comprehensive intake assessment with a licensed clinician. During this session, we take time to understand your history, symptoms, strengths, and concerns so we can build a personalized treatment plan tailored to your needs.

4

Personalized Treatment Plan

Based on your assessment, our clinical team will recommend the appropriate program level and therapeutic services. You’ll receive a clear outline of your treatment schedule, goals, and what to expect.

5

Your First Day

When you arrive, our team will welcome you, answer questions, and guide you through your first session. Our focus is on helping you feel safe, supported, and ready to begin your path to healing.

Our Programs

What to Expect During Admissions

  • Compassionate Guidance
    From your first call, our admissions team takes the time to understand your needs and ease any concerns.
  • Fast Scheduling
    Most clients can start treatment within days of completing their consultation and insurance verification.
  • Confidential Support
    Every conversation, document, and assessment is handled with the highest level of privacy and respect.
  • Clear Communication
    We explain every step of the process so you know exactly what to expect—and why.
Frequently Asked Questions

Common Admissions Questions

No. You can contact us directly to begin the admissions process—no referral required.

Many clients begin within a few days. Start times vary depending on program availability and insurance processing.

We work with a wide range of insurance providers. Contact our admissions team or use our Verify Insurance tool to confirm your coverage.

That’s completely okay. Our clinicians will assess your needs and recommend the best level of care for you.

Yes. Your privacy is protected at every stage.

Absolutely. With your consent, we welcome family involvement and can answer their questions as well.

We’re Here to Help You Take the First Step

Reaching out for help is an act of strength—and you don’t have to do it alone. The Nova Mental Health admissions team is ready to support you with compassion, clarity, and expertise.

Contact us today to begin the admissions process or verify your insurance. A brighter tomorrow starts with a single call.